Dear Residents and Families,
As we welcome in 2023, I am pleased to advise that all Homes have achieved 3-Years Accreditation with Rockdale (November) and then Oatley and Russell Lea (December) achieving 100% compliance.
These results provide a platform to strive for excellence in 2023.
In February, the Executive team will directly engage with residents to promote the Consumer Voice to the Board. This is the first step in establishing a Resident Committee to provide input to the Board regarding care and services. Importantly, this will inform the focus of staff training, performance, retention and building high performing teams.
On a more sombre note, we do not see any immediate relief from the risk of Covid-19 to residents and ask that you continue to take the precautions when entering the Home.
Chief Executive Officer